Privacy Policy

Deviant Blends ("we," "us," or "our") respects the privacy of our customers and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, shop on our website, or use our services.

Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

When you use the Deviant Blends website (operated via Shopify), we may collect the following types of personal information:

  • Contact Information: such as your name, email address, postal address, and phone number when you make a purchase or contact us.
  • Account Details: including your username and password if you create an account with us.
  • Transaction Information: which includes details about the payments to and from you and other details of products you have purchased from us.
  • Communication Data: any information shared when you communicate with us for customer support, including queries or feedback.
  • Technical Data: such as IP addresses, browser types and versions, time zone settings, and operating system and platform for system administration.

How We Use Your Information

We use your personal data for a variety of business purposes, including:

  • To fulfill orders and manage transactions: We require your contact details and transaction information to process payments and deliver products ordered through our website.
  • To provide customer support and improve our services: Your data helps us respond to your customer service requests and support needs more efficiently.
  • To communicate with you: We use your contact information to send notices about your transactions and changes to our policies, as well as respond to your comments and questions.
  • To ensure security: We use technical data to help diagnose problems with our server, manage our website, and enhance our products and services; it is also vital for security and fraud prevention.

Storing Your Personal Data

We take the security of your personal data seriously and store all electronic data in secure servers and databases:

  • We rely on Shopify's e-commerce platform to help secure the storage of your electronic data.
  • We do not engage in the physical storage of your data.
  • Data retention policies are in place to ensure that your personal data is not held for longer than necessary for the purposes it was collected.

Your information is securely stored in the United States and is protected with appropriate security measures against unauthorized access, alteration, disclosure, or destruction.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changing or Deleting Your Information

You have the right to request access to the personal data we hold about you, to request a correction, or to ask for your personal information to be deleted. Please reach out to us using the contact information below.

Updates to This Policy

We may occasionally make changes to this Privacy Policy. When an update is made, the "Last Updated" date at the top of this Privacy Policy will reflect the date of the changes. We encourage you to review this Privacy Policy regularly to stay informed about our information practices.

Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:

Deviant Blends

522 W RIVERSIDE AVE #4101

Spokane, WA 99201

By revisiting this page, you can stay up-to-date with our commitment to safeguarding your data and privacy.

Mobile Terms of Service

Deviant Blends

Last updated: Jan. 7, 2024

The Deviant Blends mobile message service (the "Service") is operated by Deviant Blends (“Deviant Blends”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Deviant Blends’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Deviant Blends through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Deviant Blends. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18449422493 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Deviant Blends mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18449422493 or email ryan@deviantblends.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please review this privacy policy.

 

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